March 18, 2019Curtis Taylor
Wrote:
Q
72" downrod needed
I am placing one of these i have purchased in a room with 15' ceilings. please send instructions for purchasing a replacement 72" downrod with wiring.
Thanks
A
Hi
72" unsafe for ceiling fan, we suggest rod less than 36"
https://www.parrotuncle.com/ceiling-fans/15-19-23-27-31-35-39-inch-down-rod.html
Thank you
October 05, 2018Pierre Poirier
Wrote:
Q
Can you reverse the blade direction for winter ?
on your Sku:F4601110V
A
No, it is not reversible baldes, thanks
September 16, 2018L
Wrote:
Q
Lights off
When the light is off can the. Fan still run?
A
Hello, sure, you can have the light and the fan work together, or independent, thanks!
August 30, 2018Andisha Goranson
Wrote:
Q
Do you have this item in satin nickel
A
Hello, sorry, we do not have the fan in satin nickel, for satin nickel fan, please search F8203110V, F8204110V, best!
June 21, 2018Alex Nguyen
Wrote:
Q
How can I get an extra remote control
I'd like to get an extra remote control on case the one I recieved with the fan gets lost or damaged.
A
Hi
Please look at here:
https://www.parrotuncle.com/ceiling-fans/ceiling-fan-remote-controller-kit-for-foldable-ceiling-fans.html
Thanks
May 30, 2018Kim
Wrote:
Q
Can this fan be used without installing the remote box
Is the fan/light operable via the light switch only? Is it operable if you do not install the remote receiver box?
A
Hi
Fan, Light can work by remote, you need install remote receiver box !!!
Thanks
May 14, 2018Tania Oliveira
Wrote:
Q
Can this fan be installed on a sloped ceiling.
I do have a fan up there now, but I'm in doubt on how the installation, function and look on a slopped ceiling.
A
Hello
Max 15 degree !!!!
Thanks
May 02, 2018Melisha Mayers
Wrote:
Q
Does the remote come with celing fan? or Do you have to purchase separtately?
package does not say remote included
A
Hello,
Packing including: 1 x ceiling fan, 1 x remote control, 1 x user manual, 2 x down rods, 1 year warranty
Thanks!
April 25, 2018Michelle M Skinner
Wrote:
Q
need a part
I bought this fan through amazon and it came with the wrong light pan. Is there any way to purchase this pan directly from your site so i dont have to send the entire bulky package back. it is just missing this one part thanks
A
Hello, we sales in several websites like Houzz, Amazon, Overstock, Wayfair and so on. Orders from these sites please contact thought your order directly so we can solve your problem in the most efficient way. Thanks for your cooperation.
April 14, 2018Nicole
Wrote:
Q
Can I replace the bulbs with non-led? and what are the bulb types?
Can I replace the bulbs with non-led? and what are the bulb types?
A
Hello, the replacement bulbs are available from us only, the LED bulbs will be great for the energy saving, please search F4201110V and F4301110V for cool white, F4201Y110V, F4301Y110V for warm white, F4201DF110V for the dimmable version.
Any problem please fee free to contact.
Thanks
April 09, 2018Mike
Wrote:
Q
Want to purchase Dimmable led for this fan instead of returning back to seller is it possible.
A
Hello, sorry, this fan is not diammable, for dimmable version, please search F4201DF110V, thanks!
March 30, 2018Catherine Harte
Wrote:
Q
Remote
My remote only has one speed. Fast with the light on.
A
Hi Dear
About remote video, you can learn from here:
https://www.youtube.com/watch?v=HQ7BYRvPdbk&t=2s
March 19, 2018Yane
Wrote:
Q
Could you please tell me if the difference between this one and $299 is to be dimmable? Thank you.
42 Inch Dimmable LED Crystal Chandelier Chrome Ceiling Fan with Lights Remote Fandelier Retractable Blades
Sku:F4201DF110V. $299.00
A
Hello,
F4201110V, 4000K cool white
F4201Y110V, 3000K warm white
F4201DF110V, diammable(cool white and warm white)
Thanks!
January 05, 2018Namii
Wrote:
Q
Does this model work with dimmer wall switch?
A
Sorry, IT IS NOT DIM-ABLE. For dim version, please search F4201DF110V, thanks!